HARDWARE SALES

ENTRY LEVEL SALES ASSOCIATE (SALES TRAINEE)

REPORTS TO: SALES MANAGER

Wallace Distribution is seeking a motivated Entry-Level Sales Associate (Sales Trainee) to join our team in a fast-paced wholesale hardware distribution environment. This role is designed to develop the knowledge and skills necessary to become a successful sales professional. The ideal candidate is eager to learn about our extensive product catalog, support customer needs, and contribute to long-term business relationships.

Position Details:

• Full-Time; Monday - Friday
• Standard Business Hours
• Annual 45k - 70k, based on experience
• Primarily office-based with customer site visits as needed

Areas of Responsibilities:

• Customer Support & Sales Development
  Assist existing customers with product inquiries, order placement, and service needs
  Learn and maintain knowledge of wholesale hardware products, applications, and industry trends
  Shadow senior sales representatives to observe effective sales techniques, and customer interactions
  Support the preparation of sales quotes, proposals, and order forms
• Order Processing and Fulfillment
  Collaborate with internal teams to ensure timely and accurate order fulfillment
  Track orders and follow up on backorders, special requests, or shipping issues
  Verify inventory availability and coordinate with warehouse operations
• Training and Development
  Participate in product training, sales techniques, and operational process workshops
  Learn company policies, pricing structures, and customer service protocol

Recommended Qualifications and Experience:

• Strong interest in sales and the hardware/tools/construction industry
• Excellent interpersonal communication and people skills
• 3+ years Customer Service
• 3+ years Customer Account Management
• Time Management
• Excellent written and verbal communications skill
• Active Listening Skills

PLUS:

• Experience in Hardware, Lumber and Building Materials industry
• Experience in Sales and/or Customer Service

Education:

• High School or GED